FAQ
Is it safe for me to use my credit card when I order?
Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone even seeing your credit card number or information. So it's completely secure.
What types of credit cards do you accept?
We are gladly accept all four major credit cards:
- VISA;
- Master Card;
- Discover;
- American Express.
How will my product be shipped?
All orders will be shipped via United States Postal Service. If you would like us to use other methods of shipment - please contact us prior to ordering. We will be glad to to provide the best possible customer service. For our phone number and e-mail address click here.
Is there are any hidden fees?
We do not have hidden fees. We also do not charge any handling fees.
How much the shipping will cost me?
Shipping charges will be based on the total order amount, size of the item, and other criteria. Generally, use the following scale to calculate the total shipping amount for your order:
Shipping by USPS Standard Mail:
$00.00 - $ 50.00 = $6.99
$50.01 - $100.00 = $7.99
$100.01 or more = FREE!!!
Shipping by USPS Priority Mail:
$00.00 - $ 50.00 = $8.99
$50.01 - $100.00 = $9.99
$100.01 or more = FREE!!!
After the order is complete, when can I expect to receive my order?
7-10 business days after you place you order.
What is your return policy?
Do you take international orders?
We ship all of our videos internationally but for all other products we only deliver to addresses within the United States of America.
How can I place my order if I experience difficulties with your website?
If you should have any difficulties placing your order online, please give us a call @ (503) 944-9500 and we will be happy to take your order over the phone. There are no additional fee - it is absolutely free.
